Manage Your Service and Delivery Schedule
As your cooking habits change, vacations get planned (lucky you!) and schedules shift, we want your farm box service to keep up with your unique lifestyle.
Here’s a quick guide to all the things you can do on your online Manage Service page to keep your farm box subscription flexible and customized just for you!
Add an extra one-time delivery
Easily add an extra, one-time delivery from the calendar view. Click the plus sign (+) located on the available delivery dates for your area.
One-time deliveries are stand-alone deliveries and are not affected by any changes to your regular service (such as changing your box size or next delivery date). Similar to your regularly scheduled deliveries, one-time deliveries can be customized and/or cancelled anytime before your modification period ends.
Useful For: when you’re anticipating hungry house guests, family gatherings or want to spend the weekend making lots of soup.
Skip a delivery
Have a delivery scheduled that you’d like to skip? No problem; simply click the delivery icon on the date you’d like cancel.
You’ll be asked if you’d like to donate your delivery to a local foodbank to help those in need. Skipping an individual delivery won’t affect your regular delivery schedule/frequency.
Useful For: when you’re heading out of town, have a tropical vacation planned or anticipate having no room in the refrigerator because it’s filled with cherry pie.
Change your Overall Service
To make a change to your overall service (instead of an individual delivery date) scroll past the calendar and find your Manage Services panel.
From there, use the drop down menus to change your Farm Box Service, Delivery & Payment Information and Custom Options like adding an item to your Never Send List (a list of produce items you do not want included in your deliveries) or Recurring Items List (a list of items you have chosen to be automatically added to each delivery).
Please remember that the cut-off for all changes (customizations, edits, cancellations) to a delivery/service must be made before your unique modification window closes.
Useful For: when you want to change your overall farm box service instead of one or two individual deliveries.